Janice Smith

Operations Manager

Janice has over 20 years experience in the insurance industry and has held a variety of underwriting roles with Liberty Insurance and QBE.

Since joining Ornella Underwriting in 2021 she has played a pivotal role in enhancing operational workflows and product innovation. In 2024, Janice was appointed Operations Manager, where she continues to lead with a focus on quality assurance, process development, and underwriting excellence.

Her passion lies in driving efficiency and delivering strategic improvements that support sustainable business growth.